If you have questions about Medicare or Medicare Advantage, but are unable to speak with an agent because you are hearing impaired, there are several options available to you to help you get the information you need.
If you have questions about Medicare or Medicare Advantage, but are unable to speak with an agent because you are hearing impaired, there are several options available to you to help you get the information you need.
Connect with a licensed insurance agent using a TTY device
A TTY device (also known as a text telephone) allows people who are deaf, hard of hearing, or speech-impaired use the telephone to communicate, by allowing them to type messages back and forth to one another.
If you have a TTY device, you can call {{TTY}} to discuss your questions with a licensed insurance agent.
If you’re hearing impaired and need help paying for a TTY device, some state programs may be available to provide financial assistance to you.
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If you'd like to speak with an agent right away, we're standing by for that as well. Give us a call!
Reach out to your State Health Insurance Assistance Program
If you do not have a TTY device and have questions about Medicare or need help enrolling, counseling services may be available through the State Health Insurance Assistance Program (SHIP) – a free health benefits counseling service for Medicare beneficiaries and their families.
Visit the official SHIP website at: www.shiptacenter.org/. It can help you find your local SHIP office.
Sign up for our informational newsletters
Our monthly newsletters are full of helpful information about Medicare and Medicare Advantage. To sign up, scroll to the bottom of this page and enter your email address.
Browse our resource library
We’ve built an extensive library of Medicare resources to help you better understand the program and how it works. To browse our library, click the articles tab at the top of this page.
Read through our list of frequently asked questions
This list covers 12 of the questions we get asked most about Medicare and Medicare Advantage, and includes answers from one of our very own licensed insurance agents. Access the full list here.
Christian Worstell is a senior Medicare and health insurance writer with MedicareAdvantage.com. He is also a licensed health insurance agent. Christian is well-known in the insurance industry for the thousands of educational articles he’s written, helping Americans better understand their health insurance and Medicare coverage.
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Christian Worstell is a senior Medicare and health insurance writer with MedicareAdvantage.com. He is also a licensed health insurance agent. Christian is well-known in the insurance industry for the thousands of educational articles he’s written, helping Americans better understand their health insurance and Medicare coverage.
Christian’s work as a Medicare expert has appeared in several top-tier and trade news outlets including Forbes, MarketWatch, WebMD and Yahoo! Finance.
Christian has written hundreds of articles for MedicareAvantage.com that teach Medicare beneficiaries the best practices for navigating Medicare. His articles are read by thousands of older Americans each month. By better understanding their health care coverage, readers may hopefully learn how to limit their out-of-pocket Medicare spending and access quality medical care.
Christian’s passion for his role stems from his desire to make a difference in the senior community. He strongly believes that the more beneficiaries know about their Medicare coverage, the better their overall health and wellness is as a result.
A current resident of Raleigh, Christian is a graduate of Shippensburg University with a bachelor’s degree in journalism.
If you’re a member of the media looking to connect with Christian, please don’t hesitate to email our public relations team at Mike@tzhealthmedia.com.
Original Medicare (Parts A and B) doesn’t cover routine dental or vision care. 2024 Medicare Advantage (Part C) plans can cover benefits Original Medicare doesn’t cover, but dental and/or hearing benefits may not be available where you live. Learn more and find out how to compare the plans and benefits available in your area.
Medicare Part B may cover emergency ambulance services, and some Medicare Advantage plans may offer non-emergency transportation to plan-approved locations. Learn more about Medicare transportation coverage.
Medicare Advantage plans can offer gym memberships and fitness benefits that Original Medicare doesn’t cover, such as SilverSneakers. Learn how to compare your local plan options and how to find a Medicare Advantage plan that covers fitness benefits.
While Original Medicare (Parts A and B) doesn’t cover hearing aids, Medicare Advantage (Part C) plans can cover hearing benefits Original Medicare doesn’t cover. Hearing benefits may be available where you live, so learn how to find out if Medicare Advantage plans that help pay for hearing aids are available in your area.
Medicare Part B covers annual wellness visits. Medicare Advantage plans also cover annual wellness visits, and many Medicare Advantage plans also offer other wellness benefits not found in Original Medicare.
Medicare Part A does not cover outpatient surgery, but Part B covers medically necessary outpatient surgery. Medicare Advantage plans may also cover outpatient surgery and include an annual out-of-pocket spending limit, which Original Medicare doesn’t offer.
Original Medicare and Medicare Advantage plans can cover chiropractic care, but some plans may cover services more than others. Learn about what’s covered, what’s excluded and how much your Medicare costs could be.
Medicare covers many telehealth services, and those benefits expanded during the coronavirus pandemic. Beneficiaries can use telehealth to access their doctor while also staying safe during COVID-19.
Original Medicare (Medicare Parts A and B) doesn’t cover bathroom grab bars or other bathroom safety devices. Medicare Advantage plans can cover bathroom safety devices, but only in limited situations and only for beneficiaries who qualify.
Original Medicare covers some limited home health services. Medicare Advantage plans cover the same home health care services and may include some additional benefits.
Join our email series to receive your Medicare guide and the latest information about Medicare.
By clicking "Sign me up!” you are agreeing to receive emails from MedicareAdvantage.com.
Thanks for signing up for our emails!
Your Medicare guide will arrive in your email inbox shortly. You can also look forward to informative email updates about Medicare and Medicare Advantage.
If you'd like to speak with an agent right away, we're standing by for that as well. Give us a call!